Contact
Contact InterviewPlan AI
The fastest way to reach InterviewPlan AI is by email at support@interviewplan.ai, covering billing, account, technical and privacy questions alike. If you already have an account, you can also open a support ticket from inside the app and follow the replies there, which keeps the whole conversation in one place.
Ways to reach us
| Route | Best for | How |
|---|---|---|
| Anything, with or without an account | support@interviewplan.ai | |
| Support ticket | Account, billing and technical problems when signed in | Open Support from the sidebar of your account |
| Security reports | Responsible disclosure of a vulnerability | See the security page and email support@interviewplan.ai |
| Social | Product news and general questions |
What to include so we can help quickly
A short, specific message gets a faster and better answer than a general one. Whatever the topic, the following details save a round of questions.
- The email address on your account, so we can find it.
- What you expected to happen and what happened instead.
- For a live interview session, the platform you were using (Zoom, Microsoft Teams, Google Meet or another) and roughly when it happened.
- For a billing question, the date of the charge and the plan involved.
- A screenshot, if something looked wrong on screen. Please crop out anything private.
Quick answers before you write
Plans, credits and live minutes are explained in plain terms on the pricing page. How the product works at each stage is covered on the job search, auto-apply, interview copilot and job support pages. Guides on common interview questions are on the blog.
To delete your account or request a copy of your data, email us from the address on the account and say which you need. How data is handled is described in the privacy policy.
Frequently asked questions
How do I contact InterviewPlan AI support?
Email support@interviewplan.ai, or open a ticket from the Support page inside your account if you are signed in.
Can I talk to someone before I buy?
Yes. Email support@interviewplan.ai with your questions about plans or how the product works. The pricing page also explains what each plan includes.
How do I report a security issue?
Email support@interviewplan.ai with the details of what you found and how to reproduce it. See the security page for how we handle data and reports.
Keep going
Already have an account?
Sign in to open a support ticket and follow the replies inside the app.